GoTeam Privacy Policy
Welcome to GoTeam, a People + Technology Results Enables Organization. The GoTeam brand is licensed to Go Virtual Assistants Inc. Philippines and acquired from Virtual Team Systems Ltd.
At GoTeam, we prioritize the confidentiality and protection of personal information, and this policy serves as a guide to how we outline the types of data we collect, how we utilize it, and the measures we take to safeguard your privacy. Whether you’re engaging with us as a client seeking our services or as a potential candidate, we want to ensure that your privacy rights are respected, and your information is handled with the utmost care.
By maintaining active engagement with our services and participating as valued prospective candidates, you agree to the collection and use of your information in accordance with the terms outlined in this Privacy Policy. We assure you that any information you share on GoTeam’s website will be used solely for its intended purpose.
Types of Information We Collect
We gather specific information that enhances our services to ensure an exceptional experience for you and all our potential candidates. This may include:
1. Personal Information
As you utilize our service, we may ask for specific personally identifiable information, including your name, email address, and company name. This information is requested to facilitate effective communication and identification purposes as defined in our Privacy Policy.
Similarly, for prospective candidates, we gather specific personal data encompassing names, email addresses, and pertinent professional information. Like our users, this data facilitates effective communication, accurate identification, and streamlined collaboration among our team members.
2. Usage Data
In GoTeam’s website, service providers and databases namely, OKRx.app (formerly Huddleboard.app), InterviewRoomAI, RealPlayAI, and DoThis.To, we employ cookies and tracking technologies to gather valuable insights into user interactions, including page visits and session durations. This information aids us in understanding user behavior while enhancing the overall user experience.
3. User-Generated Data
Users have the option to upload data, including project information, task lists, and progress updates, onto the GoTeam’s website, databases and third-party service providers. This is initiated to facilitate collaboration and tracking. This information is vital for the databases’ optimal performance and for fulfilling the services the user requests.
4. Feedback
We may gather user input through applications, third-party service providers, or email. This feedback is invaluable in enhancing our databases while increasing customer satisfaction and in improving candidates’ hiring process.
Purpose of Information Collection
We use the information we collect for various purposes, including:
- Service Delivery
We are committed to providing, maintaining, and continuously improving our services to ensure they cater to your specific needs. Aside from enhancing our database, we also want to refine our users’ accounts and user-generated content.
- Communication
We prioritize responding to your inquiries, delivering crucial updates, and offering exceptional customer support. This will assist us in identifying your distinct needs on the way to a successful partnership.
For potential candidates, we also want to deliver effective communication through our website and third-party service providers, thus sending significant announcements and updates through our company email and other GoTeam applications.
- Payments
To process payments for subscriptions to our database, we employ industry-standard encryption and secure payment gateways to safeguard your financial information. This ensures a seamless and secure transaction process while adhering to all relevant regulations and privacy standards.
- Valuable Updates
To send emails to customers and candidates who have explicitly consented to receive such communications. Your consent allows us to provide you with critical updates, offers, and relevant content tailored to your preferences.
All personal information collected by our databases is processed in accordance with the provisions of the General Data Protection Regulation (GDPR) and other applicable privacy laws.
As users, you have the right to request access, rectification, erasure, and restriction of your personal data’s processing, along with the right to data portability and the right to object to certain processing activities.
Data Security & Sharing: Our Data Handling Practices
Here at GoTeam, we highly prioritize the privacy of our clients and probable candidates’ personal information and do not sell, rent, or share it with third parties for their marketing purposes without your explicit consent.
However, we may collaborate with service providers, namely InterviewRoomAI, RealPlayAI, OKRx.app, and DoThis.To. Other providers, such as analytics, email marketing, payments, and remarketing partners. These providers are contractually obligated to maintain the confidentiality and security of your information and use it solely for performing necessary services on our behalf.
This section outlines some key aspects of data usage and partnerships that enhance customers’ and prospective candidates’ experience with us:
- Analytics
In GoTeam, we utilize analytics services like Google Analytics, Mixpanel, and Hotjar to gain a valuable understanding of user interactions with our platform.
By using cookies and other tracking technologies, these services collect data on usage patterns and generate reports to help us identify areas for improvement. Please note that the information collected by these services adheres to their respective privacy policies, which can be found on their websites.
- Email Marketing
With your consent, we may utilize email marketing services to send you emails that keep you informed and engaged. Rest assured, our email marketing partners are contractually obligated to maintain the confidentiality and security of your information, ensuring it is solely used for the purpose of sending emails on our behalf.
On the other hand, to keep probable candidates informed, we utilize our company email, website, and other GoTeam databases to circulate crucial updates and announcements.
- Remarketing
We may use remarketing services like Google and Facebook ads to display ads that align with your interests and engagement on our platform. To achieve this, these services utilize cookies and tracking technologies to gather usage information and deliver relevant ads to users.
- Service Providers
At GoTeam, we take pride in providing exceptional service providers, including InterviewRoomAI, RealPlayAI, OKRx.app, and DoThis.To, that enhance our customers’ and potential candidates’ productivity and overall experience.
a. InterviewRoomAI
This application places paramount importance on data security. We utilize advanced encryption and access controls to safeguard both our clients and candidates’ personal information.
b. OKRx.app
This innovative application developed by GoTeam aims to revolutionize team productivity and collaboration. This application only collects the necessary information required to provide its services effectively. This may include user account details, team collaboration data, and communication logs.
c. RealPlayAI
RealPlayAI is designed to prioritize the security of your data. Ensuring only, you and authorized team members can access your data.
d. DoThis.To
This is a cutting-edge application flourished by GoTeam to streamline project management and substantially improve company and team participation.
- Cookies Classifications
GoTeam’s website, service providers, and databases such as OKRx.app, InterviewRoomAI, RealPlayAI, and DoThis.To use cookies and similar technologies to offer users a personalized and efficient experience. Cookies are small text files that are stored on users’ devices when they visit the data banks. These are the various classifications of Cookies:
a. Essential Cookies
These cookies are vital for the databases’ optimal function, and these cannot be disabled.
b. Performance Cookies
These cookies gather user interactions on the information systems, tracking page views and clicks, aiding us in improving user experience.
c. Functional Cookies
A type of Cookies that remembers user preferences and settings. Generally, reflect on the data collection interfaces.
d. Targeting Cookies
These cookies leverage insights from user interactions with the databases to seamlessly display relevant ads based on the user’s interests.
Please take note that these databases process all cookies in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
User Rights
- Right of Access
Users can request access to their personal information held on the databases.
- Right of Rectification
Users can request the correction of inaccurate personal information.
- Right of Erasure/Deletion
Users have the right to request the erasure of their personal information, also known as the “right to be forgotten.”
- Right of Data Portability
Users possess the fundamental right to obtain their personal information in a well-organized, widely accepted, and easily processable format, which machines can readily understand.
- Right to Object
Users have an unequivocal and empowered right to object to the processing of their personal information. This essential right allows individuals to voice their disapproval or dissent regarding the handling of their data.
Ensuring Secure International Transfers of Your Information
To enhance your experience with GoTeam’s databases and deliver its services seamlessly, we may transfer your personal information to countries outside the European Economic Area (EEA). Please note that these countries may have data protection laws that differ from those within the EEA. Rest assured, we take comprehensive measures to ensure the security and confidentiality of your data during these international transfers.
We value your privacy, and as a user, you have the right to request additional details regarding the measures we employ to safeguard the international transfers of your personal information. For any inquiries or to obtain further information about these international transfers, feel free to contact us at marketing@go.team. Our team can readily address your concerns and provide the transparency you deserve.
Recent Updates to our Privacy Statements
We maintain the right to update and modify this Privacy Policy as needed. Should significant changes be made, we will inform our users promptly through GoTeam’s Website or via email using the email address provided. Your privacy is our priority, and we believe in keeping you well-informed about any critical updates to this policy.
Reach Out to Us
Should you have any inquiries or concerns regarding GoTeam’s privacy practices, please don’t hesitate to contact us at marketing@go.team. We are committed to addressing your concerns promptly.
