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A Global Team to Create the Customer Experience Your Business Deserve
Outsourcing Customer Service and adding highly skilled global team members to your business is a must-do, if you’re serious about delivering the exceptional customer experience you want to be known for.
As more consumers buy online, the ability to support customers 24/7 where they would prefer to be is an advantage you can’t miss out on.
Consider automating some tasks and outsourcing key support roles in Customer Service to your own go team in the Philippines. We’d love to help you!
Customer Service
Positions that we can fill.
Account Managers
Bookkeepers
Legal Admin Assistants
Legal Secretaries
Client Engagement Analyst
Customer Service and Sales Support
Customer Success Coordinator
Customer Service Representatives
Digital Marketing Assistants
Executive Assistants
Order Processing VA
Resident Experience Coordinators
Social Media Coordinator
Website Designers and Developers
Champion your progress with
a remarkable goteam office
Software our VAs Have Experience with
Champion your progress with a remarkable goteam office
Qualifications
- Bachelor of Science in Business Administration (with majors either in Marketing Management or Operations Management)
- With profiling tools, we can focus on candidates with desired traits such as empathy for customers, patience, and adaptability.
- Some candidates have also participated in courses on Service Leadership and Excellence, from either government or private sector training providers
Full Support for your Global Team
Health, Safety, and Wellness
- Nurse and doctor onsite for your office based team
- Safe, health department-approved facilities in Cebu I.T. Park. 24/7 security.
- Telemedicine for work-from-home teams and dependents
Engagement, Morale, and Productivity
- Automate onboarding and training with Dothis.to
- Dedicated Results Coaches to support you and your global team
- Personal and team effectiveness training from an ex-FranklinCovey leader
- Virtual events (Discover You lunch, Values Awards, and gratitude celebrations) to stay connected
Data Security
- Payments Card Industry (PCI) data security standards
- Always-On Virtual Private Network.
- Regular audit of work-from-home team’s locations
- Sustained training on security policies, through our enterprise software Dothis.to
Essential Support Services
- Professional and thorough talent search and recruitment
- Hassle-free, transparent processing of payroll and benefits
- 24/7 IT support
- Facilities management onsite. Support for work-from-home teams.
Client's Feedback
"Ellen has good time management, fast understanding of processes, and has an eye for detail and accuracy. She is always on time when it comes to her deliverables and does her job well when it comes to managing, evaluating, and adjusting financial statements. We are very happy with her work and contributions to the team."
Ellen F.
Contract and Data Administrator
