This year, every food and beverage business needed to learn quickly how to serve customers online, if they hadn’t done so before.

Attention shifted from the quality of in-store experiences, to making purchases and payments easier and safer. The ability to deliver fast became a matter of business survival.

Yet this year has also opened tremendous possibilities for F&B businesses.

Working with a virtual assistant will help F&B businesses make the most of these emerging opportunities. With the right skill set and experience, a virtual assistant can:

• free business owners from the burden of essential yet time-consuming administrative tasks;
• make sure the business is found online;
• answer customers’ orders and queries;
• respond to reviews and grow online communities;
• create and publish content for social media channels; and
• build as well as maintain e-commerce sites.

If you’ve never worked with a VA before, it’s perfectly normal to have plenty of questions. We’d love to help you sort them out!

"Thank you for your dedication, hard work, and support over the last year. You have turn the People Matters program from start to finish, whereas before it was encountering issues. The reputation of this program within our own team has become more positive as well, which is thanks to your support for it. A big thank you for always being willing to go above and beyond what is needed."

Loriza B.

Customer Success Coordinator

Client: An education management services group in Sydney.