Outsource Non-Clinical, Customer Service Tasks for Your Practice
If Better Health Care is Your Priority, Virtual Assistants Can Help You Focus
How do we deliver health care better?
Health care providers faced this crucial question in 2020, as patients’ preferences quickly shifted amid COVID-19.
Our virtual assistants can support healthcare clinics from practically anywhere in the world by taking care of their non-clinical yet essential tasks:
- scheduling and confirming in-person visits and telehealth appointments;
- medical billing and collections;
- transcription;
- customer service; and
- executive assistance (calendar management, correspondence, research).
If you’ve never worked with a VA before, it’s perfectly normal to have plenty of questions. We’d love to help you sort them out!
Client's Feedback
Loriza B.
Customer Success Coordinator
Client: An education management services group in Sydney.
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Positions We Can Fill
Accounts Assistants Bookkeepers
Executive Assistants
Medical Admin
Virtual Medical Assistants
Number of telemedicine visits per day at the University of Pittsburgh Medical Center in April 2020, which later dropped to about 4,000 visits. Before the pandemic, the center received about 250 telemedicine visits per day, the Stat health news service reported. Patients’ preferences change fast. For health care providers, it will be vital to provide a combination of telemedicine services and in-person visits, depending on their patients’ needs.
Software our VAs Have Experience with
Qualifications
Bachelor’s degree in nursing (nursing service ad ministration), health care management.
Training and work experience in medical billing and coding (ICD-10 standards).
Proficiency in electronic health records and revenue cycle management software.
HIPAA trained.
Full Support for Your Global Team
Health, Safety, and Wellness
Nurse and doctor onsite for your office based team.
Safe, health department-approved facilities in Cebu I.T. Park. 24/7 security.
Telemedicine for work-from-home teams and dependents
Data Security
Payments Card Industry (PCI) data security standards.
Always-On Virtual Private Network.
Regular audit of work-from-home team’s locations.
Sustained training on security policies, through our enterprise software Dothis.to
Engagement, Morale, and Productivity
Automate onboarding and training with Dothis.to
Dedicated Results Coaches to support you and your global team.
Personal and team effectiveness training from an ex-FranklinCovey leader.
Virtual events (Discover You lunch, Values Awards, and gratitude celebrations) to stay connected.
Essential Support Services
Professional and thorough talent search and recruitment.
Hassle-free, transparent processing of payroll and benefits.
24/7 IT support.
Facilities management onsite. Support for work-from-home teams.