Outsource Non-Clinical, Customer Service Tasks for Your Practice

If Better Health Care is Your Priority, Virtual Assistants Can Help You Focus

How do we deliver health care better?

Health care providers faced this crucial question in 2020, as patients’ preferences quickly shifted amid COVID-19.

Our virtual assistants can support healthcare clinics from practically anywhere in the world by taking care of their non-clinical yet essential tasks:

  • scheduling and confirming in-person visits and telehealth appointments;
  • medical billing and collections;
  • transcription;
  • customer service; and
  • executive assistance (calendar management, correspondence, research).

If you’ve never worked with a VA before, it’s perfectly normal to have plenty of questions. We’d love to help you sort them out!

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Positions We Can Fill

position Accounts Assistants Bookkeepers
position Executive Assistants
position Medical Admin
position Virtual Medical Assistants

Number of telemedicine visits per day at the University of Pittsburgh Medical Center in April 2020, which later dropped to about 4,000 visits. Before the pandemic, the center received about 250 telemedicine visits per day, the Stat health news service reported. Patients’ preferences change fast. For health care providers, it will be vital to provide a combination of telemedicine services and in-person visits, depending on their patients’ needs.

Software our VAs Have Experience with

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Qualifications

qualification
qualification Bachelor’s degree in nursing (nursing service ad ministration), health care management.
qualification Training and work experience in medical billing and coding (ICD-10 standards).
qualification Proficiency in electronic health records and revenue cycle management software.
qualification HIPAA trained.

Full Support for Your Global Team

Health, Safety, and Wellness

qualification Nurse and doctor onsite for your office based team.
qualification Safe, health department-approved facilities in Cebu I.T. Park. 24/7 security.
qualification Telemedicine for work-from-home teams and dependents

Data Security

qualification Payments Card Industry (PCI) data security standards.
qualification Always-On Virtual Private Network.
qualification Regular audit of work-from-home team’s locations.
qualification Sustained training on security policies, through our enterprise software Dothis.to

Engagement, Morale, and Productivity

qualification Automate onboarding and training with Dothis.to
qualification Dedicated Results Coaches to support you and your global team.
qualification Personal and team effectiveness training from an ex-FranklinCovey leader.
qualification Virtual events (Discover You lunch, Values Awards, and gratitude celebrations) to stay connected.

Essential Support Services

qualification Professional and thorough talent search and recruitment.
qualification Hassle-free, transparent processing of payroll and benefits.
qualification 24/7 IT support.
qualification Facilities management onsite. Support for work-from-home teams.
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