Work from Home, Night Shift. Safety and personal growth in a Great Place to Work-certified business. With Results Coaches, Chief Happiness Officers, and access to tech tools our developers built with the needs of virtual teams in mind.
This is a project-based role.
Your Benefits:
- Dual-monitor PC setup or laptop for your home.
- 7 Habits of Highly Effective People Training
- Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
- Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
- HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
- 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
- Free legal advice and financial consultations, also as part of the EAP.
- P1,000,000 Life Insurance coverage
- 10 days leave (Year 1), rising to 15 days leave after Year 1
- Welcome gift on your first day
- Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
- Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
- Welcome Tea with the CEO and work anniversary celebrations
- P10K referral bonus, plus a chance to win P20K
- Free coffee for our office-based team
Your Family’s Benefits (Yes, that’s right, we care about your family):
- 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
- Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
- Free Telemedicine for 4 family members
- Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
- Project Next Generation – Online schooling support for your children, nieces, nephews, and cousins
- P10K referral bonus for your family members
Skills and Qualifications:
- Must have CSR experience
- Knowledge of basic computer operations.
- Must know MS Excel (formulas), Word, and Outlook. Additional technical skills would be an advantage.
- Highly organized and detail-oriented.
- Skilled in reviewing, proofing, and verifying data.
- Skilled in extracting and compiling information from databases.
- Able to communicate effectively, both verbally and in writing.
What You Will Do:
- Receive 100+ work orders a day
- Add notes from technician
- Close tickets
- Possibly help in CS if needed with small task
- Accurately enter, organize, and review data in Excel.
- Complete daily data counts.
- Identify and become proficient with client’s needs.
- Store complete documents in appropriate locations.
About Your Client:
You will work with a U.S. business that provides electrical services and smart technologies for both residential and large-scale commercial projects. With customer service as its top priority, this business was among the 2020 EY Entrepreneur of the Year awards winners.
