Program Coordinator | Full-Remote, Night-Shift | Up to PHP40K

Join our team here at GoTeam as a highly competent Program Coordinator. We are seeking an individual with exceptional English communication skills, adept multitasking abilities in a fast-paced environment, and a knack for proactive, creative problem-solving. If you thrive on managing projects, fostering client relationships, and excelling in administrative tasks, this role offers an exciting opportunity to make a meaningful impact. 

You will be working with a company that provides comprehensive communication training to leaders and businesses, focusing on public speaking and effective engagement. With a range of practical courses, from corporate communication to storytelling, the company equips individuals to inspire teams, captivate audiences, and enhance business performance. Over the past decade, they’ve successfully trained CEOs, executives, and public figures from around the world to excel in communication, whether in boardrooms or on stages.
 

In this position, you will be:  

Administrative Duties 

• Conducting thorough internet and marketing research to support project initiatives. 
• Creating and formatting documents, delivering impactful PowerPoint presentations. 
• Performing meticulous data entry and maintaining systematic organization. 
• Updating and managing presentation materials and various documentation. 
• Coordinating virtual Zoom meetings for workshops, ensuring adherence to established processes. 
• Assisting in the successful implementation of new programs, contributing to seamless execution. 

Client Management 

• Facilitating client onboarding, offboarding, and follow-up processes. 
• Elevating the client journey to deliver a world-class experience. 
• Crafting, editing, and refining PowerPoint proposals for potential projects. 
• Scheduling and coordinating client calls, demonstrating exceptional organizational skills. 
• Acting as a vital link between trainers and clients, ensuring efficient communication. 
• Managing workshop schedules and coordinating with trainers to ensure optimal delivery. 

Project Management and Coordination 

• Spearheading projects from conceptualization through to successful completion. 
• Upholding project timelines and aligning with established project frameworks. 
• Developing, maintaining, and monitoring comprehensive project plans and schedules. 
• Ensuring meticulous documentation of all project-related information. 
• Efficiently integrating new trainers and clients into the operational system.
   

Skills and Qualifications:

• A minimum of 3 years of demonstrated experience in project management and administration roles, highlighting proven capabilities in coordinating and overseeing multifaceted projects.
• Exceptional written and verbal English communication skills, showcasing the ability to convey complex information effectively. 
• Proficiency in utilizing advanced project management tools and CRM systems, underscoring the ability to streamline workflows and enhance project efficiency. 
• Strong background in using Google Suite and Microsoft Office tools 
• Proficiency in utilizing project management and CRM platforms such as Monday.com, Basecamp, Asana, Trello, ClickUp, Zapier, and Zoho One 
• Competence in communication management tools including Skype, Gmail, Google Hangouts, Zoom, Slack, and Microsoft Teams 
• Familiarity with various social media platforms like Facebook, Instagram, LinkedIn, and YouTube, underscoring an understanding of contemporary digital marketing channels. 
• Basic image editing skills using tools like Canva, Crello, BeFunky, PicsArt, and Fotor is a plus
• Willingness to work in different time zone depending on the location of the CEO is highly preferred 

Your Benefits: 

• Company-provided laptop and an extra monitor for enhanced productivity and convenience. 
• 7 Habits of Highly Effective People Training. 
• Your copy of “Little Black Book for Stunning Success” 
• Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life. 

• Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner. 
• 24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues. 
• Free legal advice and financial consultations as part of the EAP. 
• P1,000,000 Life Insurance coverage. 
• Leave policy granting 10 days of annual leave, increasing to 15 days after one year. 

• Welcome gift on your first day. 
• Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards. 
• Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights. 
• Welcome Tea with the CEO and work anniversary celebrations. 
• Earn up to P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia. 

Your Family’s Benefits: 

• 24/7 access to confidential counseling support for mental health for four family members through our Employee’s Family Assistance Program (EFAP). 
• Preventive Care: Health Education Counseling on diet or exercise, periodic monitoring of health problems, family planning counseling, four (4) wellness sessions, 5 sessions of Mindcare Counseling per member per year with ₱5,000 reimbursement once the 5 sessions are fully consumed. 
• Free legal advice and financial consultations for four family members as part of the EFAP. 

• Free Telemedicine for four family members. 
• Personal invites for your family members to our monthly virtual events, with opportunities to win prizes. 

Our Story  

In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.  

In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.  

The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.  

Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.  

Monthly “Discover You” events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.  

At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.  

Learn more about Our Culture here: https://go.team/ph/our-culture/  

IMPORTANT: While this is a work-from-home arrangement, should any recurring issues arise, i.e., internet connectivity, power supply issues, background noise, and alike, you shall be requested to work at the nearest GoTeam office or accredited establishments.  

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