Medical Data Entry Specialist | Onsite, Day-Shift | Up to PHP25K
GoTeam is looking for five (5) Medical Data Entry Specialists who will assist with VA disability claims by accurately documenting the severity and symptoms of veterans’ service-connected disabilities through Disability Benefit Questionnaire (DBQ) generation. The successful candidates will be responsible for transcribing information, paraphrasing veterans’ descriptions, and drafting written content from a provider’s perspective. This role requires the ideal candidate to have a high level of attention to detail, exceptional English writing skills, and the ability to work independently.
Your client is passionate about taking care of veterans and is dedicated to ensuring that each veteran they work with receives the disability examination that they deserve. Their number one priority is delivering quality service. Their entire staff is highly trained and fully dedicated to serving those who served.
In this position, you will be:
- Accurately transcribing information from a veteran’s basic medical questionnaire onto the official DBQ form in a timely manner.
- Paraphrasing veterans’ descriptions and skillfully drafting written content from the perspective of a provider.
- Thoroughly reviewing and comprehending the VA’s Rating Schedule to determine disability rating requirements and aligning veterans’ conditions with the appropriate rating criteria.
- Determining projected ratings for each DBQ by utilizing the Rating Schedule effectively.
- Meeting or surpassing the goal of consistently generating high-quality content at a productive pace once adequately trained.
- Independently managing day-to-day tasks while receiving support from a remote team.
- Maintaining a precise daily productivity log.
- Communicating clearly, professionally, and effectively with veterans and staff members.
- Executing written or verbal instructions proficiently and accurately.
Skills and Qualifications:
- A bachelor’s degree or a degree in a relevant field is required.
- Previous experience in medical administrative roles (e.g., scribe work, transcription, medical record maintenance) is advantageous.
- Prior experience in healthcare medical, or ESL fields is highly preferred.
- Exceptional written and verbal proficiency in English, with strong editing and proofreading skills.
- Meticulous attention to detail, consistently achieving an accuracy rate of 85% or higher.
- Self-motivated and proactive, demonstrating the ability to independently acquire knowledge from written and video guides.
- Highly organized with excellent time management and task prioritization abilities.
- Strong written and verbal communication skills, enabling clear and professional interactions with veterans and staff.
- Proficiency in navigating and effectively utilizing multiple computer programs simultaneously, including CRM, Monday.com, Adobe Reader, Outlook, and cloud-based file sharing systems. Basic system training will be provided.
- Advanced proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Demonstrated typing speed of 50+ words per minute with a high level of accuracy.
- Proficient in downloading/uploading programs, files, and adept at working with various technology-based systems.
- Preferred experience using Adobe Acrobat and advanced skills in manipulating PDF form field formatting.
Your Benefits:
- A workstation equipped with a dual monitor is set up in the office
- 7 Habits of Highly Effective People Training
- Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
- Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
- HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
- 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
- Free legal advice and financial consultations, also as part of the EAP.
- P1,000,000 Life Insurance coverage
- 10 days leave (Year 1), rising to 15 days leave after Year 1
- Welcome gift on your first day
- Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
- Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
- Welcome Tea with the CEO and work anniversary celebrations
- P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia
- Free coffee for our office-based team
Your Family’s Benefits (Yes, that’s right, we care about your family):
- 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
- Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
- Free Telemedicine for 4 family members
- Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
Our Story
In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.
In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.
The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.
Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.
Monthly “Discover You” events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.
At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.
Learn more about Our Culture here: https://go.team/ph/our-culture/
