Data Manager/Salesforce Administrator | Full-Remote, Day-Shift | Up to PHP90K
GoTeam is seeking a skilled and motivated Data Manager/Salesforce Administrator to join our dynamic team. As a Salesforce Administrator, you will play a vital role in managing and optimizing our Salesforce platform, ensuring it remains up-to-date and fully functional. Your expertise will be instrumental in providing training and support to users, customizing Salesforce to meet the organization’s unique needs, and integrating it seamlessly with other software and databases. If you are a tech-savvy professional with a passion for empowering users and driving organizational efficiency through Salesforce, we encourage you to apply and be part of our success story.
From their headquarters in Sydney, your client creates conferences, events, and publications that focus on digital innovation and technology, particularly in the financial and government services sectors. They have a fast-growing presence in Australia, New Zealand, and Southeast Asia.
In this position, you will be:
- Ensuring the Salesforce platform is optimized, functioning efficiently, and kept up-to-date. This includes installing updates and promptly addressing any issues that may arise within the system.
- Educating and supporting users on how to best utilize Salesforce to achieve their goals. Providing personalized training as needed, catering to individual user requirements.
- Tailoring Salesforce to the organization’s needs based on feedback from users. Streamlining workflows and adding new functionalities to enhance overall productivity.
- Routinely checking the system’s performance to ensure it is operating optimally. Taking prompt action to rectify any identified performance issues.
- Ensuring smooth integration of Salesforce with other software and databases within the organization, enabling seamless data flow and enhanced functionality.
- Upholding the security and integrity of the organization’s data within Salesforce, implementing measures to protect sensitive information.
- Handling and prioritizing incoming Salesforce projects and requests
- Managing the integration of Salesforce with third-party applications, ensuring seamless data flow and enhanced system functionality.
- Developing and maintaining meaningful dashboards and reports for different teams, providing valuable insights for data-driven decision-making.
- Implementing and enhancing workflows and automation to streamline business processes and improving overall efficiency.
- Customizing and maintaining Salesforce custom objects to cater to specific business requirements.
Data Campaign Management
- Overseeing data management and analytics efforts, providing data-driven insights to support marketing campaigns and business strategies.
- Coordinating and optimizing workflows for the sales and marketing teams to enhance collaboration and productivity.
- Setting up and managing email marketing data in Pardot for effective lead nurturing and engagement.
Skills and Qualifications:
- Experience in Recruitment within the insurance, wealth management, manufacturing, infrastructure, or utilities sectors is a plus.
- Previous experience in the recruitment sector is preferred.
- Strong background in using Bullhorn software is highly desirable.
- Strong written and verbal communication skills are essential.
- Demonstrating prior experience in administrative roles is essential for success in this role.
- Exceptional organizational skills are required to manage competing priorities and proactively take on new challenges and process improvements.
- A genuine enthusiasm for supporting individuals and a personable demeanor are indispensable attributes for building positive candidate relationships.
- Dedication to succeed and contribute to collective achievements.
- Adaptability and the ability to thrive under pressure, swiftly adjusting to shifting priorities.
- Meticulous attention to detail is vital for accurate data-entry, precise campaign execution, and effective handling of candidate interactions
Your Benefits:
- Company-provided laptop and an extra monitor for enhanced productivity and convenience.
- 7 Habits of Highly Effective People Training.
- Your copy of “Little Black Book for Stunning Success”
- Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life.
- Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner.
- 24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues.
- Free legal advice and financial consultations as part of the EAP.
- P1,000,000 Life Insurance coverage.
- Leave policy granting 10 days of annual leave, increasing to 15 days after one year.
- Welcome gift on your first day.
- Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards.
- Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights.
- Welcome Tea with the CEO and work anniversary celebrations.
- Earn up to P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia.
Your Family’s Benefits:
- 24/7 access to confidential counseling support for mental health for four family members through our Employee’s Family Assistance Program (EFAP).
- Preventive Care: Health Education Counseling on diet or exercise, periodic monitoring of health problems, family planning counseling, four (4) wellness sessions, 5 sessions of Mindcare Counseling per member per year with ₱5,000 reimbursement once the 5 sessions are fully consumed.
- Free legal advice and financial consultations for four family members as part of the EFAP.
- Free Telemedicine for four family members.
- Personal invites for your family members to our monthly virtual events, with opportunities to win prizes.
Our Story
In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.
In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.
The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.
Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.
Monthly “Discover You” events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.
At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.
IMPORTANT: While this is a work-from-home arrangement, should any recurring issues arise, i.e., internet connectivity, power supply issues, background noise, and alike, you shall be requested to work at the nearest GoTeam office or accredited establishments.
Learn more about Our Culture here: https://go.team/ph/our-culture/