E-commerce and Digital Marketing Specialist | Full-Remote, Night-shift | Up to 50K

GoTeam is seeking a highly motivated and detail-oriented E-commerce and Digital Marketing Specialist to join our team. As a Digital Marketing Assistant, you will play a crucial role in maintaining the accuracy and effectiveness of our online presence across various platforms, including Shopify websites and Amazon pages. Your strong organizational skills, attention to detail, and passion for digital marketing will contribute to the success of our brand.

Your client is a renowned beauty brand that draws inspiration from Indonesian botanicals and ancient beauty traditions. With a commitment to natural ingredients and eco-conscious practices, the company offers a range of luxurious skincare products that combine traditional Indonesian remedies with modern innovation. Their mission is to deliver effective, results-driven skincare solutions while promoting a sense of well-being and cultural appreciation.

In this position, you will be:

Handling Shopify Website/Amazon Pages

• Conducting thorough reviews of product pages on brand websites, Amazon, and third-party websites
• Verifying and correcting content, including copy, images, and pricing, on brand websites, Amazon, and third-party websites.
• Updating website copy, photos, and content as directed, following brand guidelines and instructions.
• Performing competitive research on competitor products and websites to gather insights and contribute to the improvement of our own offerings.
• Downloading and compiling reports, such as sales, tax, and customer data, using Shopify
• Managing website updates for promotions, including creating discounts, updating banners/images, adjusting prices, activating promotions, and restoring default settings after the promotion period.

Social Media Management

• Assisting the Social Media Manager in identifying and shortlisting potential influencers for collaborations based on specific criteria, supporting the brand’s influencer marketing efforts.
• Engaging with content creators by actively responding to comments, direct messaging, and following them on various social media platforms
• Regularly updating excel spreadsheets with social media analytics data, including metrics such as engagement, reach, and conversions, to track the performance and effectiveness of different campaigns.
• Skillfully scheduling approved social media posts on the social media calendar, ensuring timely and consistent content delivery across platforms.
• Maintaining the Trello marketing board by updating it with relevant social media posts, enabling easy access and efficient review by the internal team.
• Collaborating with other departments to align marketing strategies, share insights, and ensure cohesive and coordinated efforts to achieve business objectives.

Skills and Qualifications:

• Proficient experience or familiarity with Shopify and its functionalities.
• Knowledge of design aspects of web design and basic understanding of HTML (prior experience or familiarity is sufficient; advanced web design skills not required).
• Experience with Amazon Seller Central is preferred but not mandatory; willingness to learn and adapt to the platform.
• Proven track record of collaborating effectively and working well within a team environment.
• Excellent command of the English language, both written and verbal.
• Strong writing skills with the ability to craft compelling and error-free content.
• Exceptional organizational skills, including the ability to manage multiple tasks, prioritize effectively, and follow up diligently.
• A keen eye for detail and aesthetics, with the ability to identify discrepancies and ensure brand consistency.
• Strong learning mindset, continuously seeking to expand knowledge and stay up-to-date with industry trends and best practices.
• Proactive problem-solving abilities and the capability to think critically and find innovative solutions.
• A user-experience-oriented approach, understanding the importance of delivering a seamless and engaging customer journey.
• Detail-oriented with fluent English reading/writing skills, an eye for aesthetics, and the ability to identify discrepancies when given brand guidelines.
• We require someone with strong judgment, critical thinking, problem-solving skills, curiosity, determination, self-motivation, an achievement-oriented mindset, and logical thinking abilities.

Your Benefits:

• Dual-monitor PC setup or laptop for your home.
• 7 Habits of Highly Effective People Training
• Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
• Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
• HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
• 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
• Free legal advice and financial consultations, also as part of the EAP.
• P1,000,000 Life Insurance coverage
• 10 days leave (Year 1), rising to 15 days leave after Year 1
• Welcome gift on your first day
• Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
• Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
• Welcome Tea with the CEO and work anniversary celebrations
• P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia

Your Family’s Benefits (Yes, that’s right, we care about your family):

• 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
• Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
• Free Telemedicine for 4 family members
• Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)

Our Story

In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.

In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.

The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent also kick in on Day 1.

Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.

Monthly “Discover You” events are being held to ensure that the entire company is up to date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.

At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.

Learn more about Our Culture here: https://go.team/ph/our-culture/

IMPORTANT: While this is a work-from-home arrangement, if any recurring issues arise i.e., internet connectivity, power supply issues, background noise, and alike, you shall be requested to work in the nearest GoTeam office or accredited establishments.