Sales & Marketing Operations Associate | Full-Remote, Night-Shift | Up to PHP45K
Take your career to new heights as a Sales & Marketing Operations Associate. Join our team and contribute to the success of our sales and marketing efforts through data analysis, CRM management, lead generation, reporting, process improvement, and cross-functional collaboration. If you thrive in a dynamic environment, possess expertise in sales and marketing technology, and have a passion for driving operational excellence, we want to hear from you.
In this position, you will be:
- Analyzing sales and marketing data, conducting sales forecasting, analyzing campaign performance, and evaluating customer behavior to identify trends, patterns, and opportunities for improvement.
- Managing the CRM system, ensuring accurate and up-to-date customer data, creating and running reports, and providing training and support to sales and marketing teams.
- Assisting in lead generation and management processes, including qualifying leads, assigning them to sales representatives, tracking lead progress, and reporting on lead conversion rates.
- Generating regular reports on sales and marketing activities, including KPIs, sales pipeline analysis, marketing campaign metrics, and ROI analysis.
- Supporting the sales team by providing necessary resources and tools, creating sales collateral, presentations, and training materials, and assisting in organizing sales meetings, conferences, and events.
- Identifying opportunities to streamline and optimizing sales and marketing processes, evaluating current workflows, suggesting improvements, and implementing new systems or tools.
- Collaborating with other teams to ensure alignment and smooth execution of sales and marketing initiatives, coordinating campaign launches, managing marketing assets, and facilitating communication.
- Conducting market research on trends, customer needs, and competitor analysis to inform sales and marketing strategies and identify new opportunities.
- Providing general support to the sales and marketing teams, including event coordination, logistics, vendor relationship management, and addressing inquiries from stakeholders.
Skills and Qualifications:
- Proficiency in Salesforce, Pardot, and other sales and marketing technology platforms (Salesloft, Outreach, Gong, etc.).
- Experience in B2B sales and marketing operations.
- Skilled in managing dynamic lead lists and implementing effective segmentation strategies.
- Expertise in troubleshooting and integrating third-party systems.
- Proven ability to validate, clean, and maintain accurate lead data.
- Proficient in utilizing ZoomInfo and LinkedIn for successful lead generation.
- Experience in advanced lead searches and precise list segmentation.
- Strong track record of multitasking and managing multiple projects simultaneously.
- Analytical mindset for efficient lead management and optimization.
- Experience in dashboard overhaul and generating insightful reports for sales teams.
- Ability to execute list hygiene and data validation processes with precision.
- Skilled in refining search filters to enhance lead generation efforts.
- Proficient in managing outsourced teams and collaborating with consultants.
- Excellent verbal and written communication skills.
- Understanding of conversion rate optimization within a marketing context.
- Proven ability to handle marketing-specific use cases and effectively manage lead data.
- Ability to plan, manage, and execute strategies at both strategic and tactical levels.
Your Benefits:
- Dual-monitor PC setup or laptop for your home.
- 7 Habits of Highly Effective People Training
- Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
- Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
- HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
- 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
- Free legal advice and financial consultations, also as part of the EAP.
- P1,000,000 Life Insurance coverage
- 10 days leave (Year 1), rising to 15 days leave after Year 1
- Welcome gift on your first day
- Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
- Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
- Welcome Tea with the CEO and work anniversary celebrations
- P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia
Your Family’s Benefits (Yes, that’s right, we care about your family):
- 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
- Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
- Free Telemedicine for 4 family members
- Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
Our Story
In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.
In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.
The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent also kick in on Day 1.
Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.
Monthly “Discover You” events are being held to ensure that the entire company is up to date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.
At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.
Learn more about Our Culture here: https://go.team/ph/our-culture/
IMPORTANT: While this is a work-from-home arrangement, if any recurring issues arise i.e., internet connectivity, power supply issues, background noise, and alike, you shall be requested to work in the nearest GoTeam office or accredited establishments.
