Philippines

Philippines

Participant Support Specialist

Salary:

Up to PHP30K

Work Set-up:

Office-based

Shift Schedule:

Night Shift

Date Posted:

July 27, 2022

Salary:

Up to PHP30K

Work Set-up:

Office-based

Shift Schedule:

Night Shift

Date Posted:

July 27, 2022

Office-based, Night Shift. Safety and personal growth in a Great Place to Work-certified business. With Results Coaches, Chief Happiness Officers, and access to tech tools our developers built with the needs of virtual teams in mind.

 

Your Benefits: 

  • 7 Habits of Highly Effective People Training 
  • Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”   
  • Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life. 
  • HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents. 
  • 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues. 
  • Free legal advice and financial consultations, also as part of the EAP. 
  • P1,000,000 Life Insurance coverage 
  • 10 days leave (Year 1), rising to 15 days leave after Year 1 
  • Welcome gift on your first day 
  • Monthly Discover You lunch (CEO presentation, leadership training, Values Awards) 
  • Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights) 
  • Welcome Tea with the CEO and work anniversary celebrations 
  • P10K referral bonus, plus a chance to win P20K 
  • Free coffee for our office-based team

 

Your Family’s Benefits (Yes, that’s right, we care about your family): 

  • 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues. 
  • Free legal advice and financial consultations for 4 family members, also as part of the EFAP. 
  • Free Telemedicine for 4 family members  
  • Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too) 
  • Project Next Generation – Online schooling support for your children, nieces, nephews, and cousins 
  • P10K referral bonus for your family members

 

Skills and Qualifications:

  • Minimum high school diploma/GED equivalent. A college degree is preferred but not required.  
  • Precise attention to detail and organization skills.  
  • Multi-state and multi-client local taxation experience preferred.  
  • Strong computer skills, including Microsoft Office (Excel, Word, Outlook), Evolution Payroll software (preferred, but not required), or other payroll tax software experience, Salesforce.  
  • Strong communication skills, both written and verbal.  
  • Strong interpersonal skills.  
  • Must be comfortable working in a performance-based and structured environment and demonstrate high ethical standards.  
  • Demonstrate ability to learn and apply basic concepts in new situations.  
  • Ability to collaborate and work in a team environment and work independently and make sound decisions.  
  • Committed to delivering timely and accurate results.

 

What You Will Do:

  • Process COBRA event and initial notice files in accordance with company timelines and standards.  
  • Pull files from the SFTP folder and create tickets for these in Salesforce prior to processing.  
  • Handle the manual processing of files.  
  • File import and error reports.  
  • Send events forms. Email event forms via Salesforce.  
  • Open mail and sort it by department.  
  • Assist with general data entry for COBRA clients, retro initial notice mailing.  
  • Scan COBRA enrollments and CDH claims into Salesforce.  
  • Handle the return of CDH cards and COBRA notifications due to invalid addresses. 
  • Communicate with the Client Support Team Lead and Account Managers regarding quality missing data from files that need to be verified with clients.  
  • Other duties as assigned.

 

About Your Client:

Your client is a US business that provides human capital management software and services, helping more than 60,000 businesses with their payroll, tax, timekeeping, attendance, compliance, and other HR needs. 

Keep checking our list of current opportunities!

Keep checking our list of current opportunities!

Covid-19 Guidance for Job Applicants

Our recruitment process has been fully online since March 2020, for the safety of all recruiters and job
applicants. All interviews will take place by phone or videoconference.

Covid-19 Guidance for Job Applicants

Our recruitment process has been fully online since March 2020, for the safety of all recruiters and job
applicants. All interviews will take place by phone or videoconference.

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