Accounts Receivable Supervisor | Full-Remote, Night Shift Job | Up to PHP40,000

GoTeam is seeking an Accounts Receivable Supervisor to join the team who will be responsible for managing and overseeing the accounts receivable processes. Your role will involve leading a team, ensuring accurate processing of invoices, payments, and collections, and implementing strategies to optimize cash flow. By maintaining financial records and monitoring customer accounts, you will contribute to minimizing bad debt and supporting the organization’s financial stability.

You will be working with a property management company based on the West Coast of the United States that caters to the corporate and residential housing requirements of communities across over 30 cities. The company enables its clients to pursue their opportunities, interests, relationships, and family wherever they may take them by providing flexible housing solutions.

In this position, you will be:

• Supervising and guiding a team of AR clerks and specialists, providing training, support, and performance feedback, and fostering a collaborative and productive work environment.
• Overseeing the entire AR process, including invoicing, payment application, collections, and reconciliation while ensuring accuracy, timeliness, and compliance with relevant policies and procedures.
• Reviewing and approving invoices, ensuring they are accurate, complete, and comply with contractual terms and conditions. Coordinate with other departments, such as sales or operations, to resolve any billing discrepancies or issues.
• Monitoring incoming payments, ensuring timely and accurate application to customer accounts. Investigating and resolving any discrepancies or payment issues promptly.
• Developing and implementing strategies to optimize collections and reduce outstanding accounts receivable balances by monitoring aging reports, following up on overdue accounts, and liaising with customers to resolve payment disputes or issues.
• Evaluating customer creditworthiness, establishing credit limits, and monitoring credit exposure. Working closely with the finance and sales teams to assess and mitigate credit risk
• Preparing and analyzing AR reports, including aging reports, cash flow forecasts, and collections metrics. Providing regular updates and insights to management on the status of accounts receivable and key performance indicators.
• Identifying opportunities for streamlining and improving AR processes. Implementing best practices, automation tools, and system enhancements to enhance efficiency and accuracy.
• Building and maintaining strong relationships with internal stakeholders, such as sales, customer service, and finance teams. Collaborating with external parties, including customers and vendors, to resolve issues and ensure positive working relationships.
• Ensuring compliance with accounting principles, company policies, and relevant regulations and staying up to date with industry trends, best practices, and changes in accounting standards related to AR.

Skills and Qualifications:

• Demonstrated experience in a supervisory or management role for a minimum of 2 years
• Holds 3-5 years of experience in Accounts Receivable, Revenue Accounting, or related fields, with a clear drive for career growth
• Proficiency in NetSuite or other Accounting ERPs
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to effectively analyze data
• Thrive in a fast-paced environment characterized by consistent change, displaying exceptional adaptability and problem-solving skills.
• Possess excellent communication skills to interact with customers and internal stakeholders.

Your Benefits:

• Dual-monitor PC setup or laptop for your home.
• 7 Habits of Highly Effective People Training
• Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
• Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
• HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
• 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
• Free legal advice and financial consultations, also as part of the EAP.
• P1,000,000 Life Insurance coverage
• 10 days leave (Year 1), rising to 15 days leave after Year 1
• Welcome gift on your first day
• Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
• Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
• Welcome Tea with the CEO and work anniversary celebrations
• P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia
• Free coffee for our office-based team

Your Family’s Benefits (Yes, that’s right, we care about your family):

• 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
• Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
• Free Telemedicine for 4 family members
• Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
• P10K referral bonus for your family members

Our Story

In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.

In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.

The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.

Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.

Monthly “Discover You” events are being held to ensure that the entire company is up to date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.

At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.

Learn more about Our Culture here: https://go.team/ph/our-culture/

IMPORTANT: While this is a work-from-home arrangement, if any recurring issues arise i.e., internet connectivity, power supply issues, background noise, and alike, you shall be requested to work in the nearest GoTeam office or accredited establishments.