GoTeam Philippines in Cebu, Philippines

Philippines

GoTeam Philippines in Cebu, Philippines

Philippines

Account Assistant

Salary:

Up to PHP30K

Work Set-up:

Work from Home (Remote)

Shift Schedule:

Night Shift

Date Posted:

October 21, 2022

Salary:

Up to PHP30K

Work Set-up:

Work from Home (Remote)

Shift Schedule:

Night Shift

Date Posted:

October 21, 2022

Account Assistant | Remote, Night Shift | Up to PHP 30K 

 

GoTeam is seeking a competent Account Assistant. To assist the Account Manager and Assistant Account Manager with client servicing needs.

Your client is a 100 percent employee-owned independent insurance agency with its HQ in California, as well as offices in Oregon, Arizona, Missouri, and London. They provide clients with commercial or personal insurance, as well as employee benefits packages and wealth management services. 

 

In this position, you will be: 

  • Overseeing Certificates and Evidence of Property insurance documents are processed in the management system EPIC/HIB 24/7 
  • Using a management system to update policy files based on direction from the Account Manager 
  • Following up with a carrier for policy change requests forms, which require Excel 

 

Some nice-to-have skills and qualifications: 

  • Good knowledge of Excel 
  • Good communication skills both written and verbal 
  • Quick learner and can easily adapt 
  • Preferably with proven work experience in real estate and client management 

  

Your Benefits:     

  • Dual-monitor PC setup or laptop for your home.     
  • 7 Habits of Highly Effective People Training     
  • Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”       
  • Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.     
  • HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.     
  • 24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.     
  • Free legal advice and financial consultations, also as part of the EAP.     
  • P1,000,000 Life Insurance coverage     
  • 10 days leave (Year 1), rising to 15 days leave after Year 1     
  • Welcome gift on your first day     
  • Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)     
  • Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)     
  • Welcome Tea with the CEO and work anniversary celebrations     
  • P10K referral bonus, plus a chance to win a trip for 2 to Bali, Indonesia     
  • Free coffee for our office-based team     

  

Your Family’s Benefits (Yes, that’s right, we care about your family):     

  • 24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.     
  • Free legal advice and financial consultations for 4 family members, also as part of the EFAP.     
  • Free Telemedicine for 4 family members      
  • Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)     
  • Project Next Generation – Online schooling support for your children, nieces, nephews, and cousins     
  • P10K referral bonus for your family members     

     

Our Story    

In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member. The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales. She emphasizes that the best way to attract talent is to take exceptional care of them.    

In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others. Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.      

The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit. HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.     

Among GoTeam’s core values are Discovery and Humility. (The overarching one is Care.) Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.    

Monthly “Discover You” events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients’ businesses and exceed expectations as well.      

At GoTeam, no team member is left behind. Everyone is heard and made to feel that they truly belong.    

Learn more about Our Culture here:  https://go.team/ph/our-culture/

IMPORTANT: While this is a work-from-home arrangement, if any recurring issues arise i.e. internet connectivity, power supply issues, background noise, and alike, you shall be requested to work in the nearest GoTeam office or accredited establishments.

Keep checking our list of current opportunities!

Keep checking our list of current opportunities!

Covid-19 Guidance for Job Applicants

Our recruitment process has been fully online since March 2020, for the safety of all recruiters and job
applicants. All interviews will take place by phone or videoconference.

Covid-19 Guidance for Job Applicants

Our recruitment process has been fully online since March 2020, for the safety of all recruiters and job
applicants. All interviews will take place by phone or videoconference.

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